STORE POLICY
CUSTOMER CARE
At Nooa, we care about every detail—from the moment you place an order to the moment it arrives at your door. All orders are packed with love and care, using eco-friendly materials wherever possible.
We offer standard and express shipping options, with free local shipping on orders over $95. Costs are calculated at checkout so there are no surprises.
If you ever have a question about your order, sizing, or our products, our team is here to help. Simply reach out via our contact page and we’ll do our best to make your experience smooth and enjoyable.
PRIVACY & SAFETY
Your trust means everything to us. At Nooa, we take your privacy and safety seriously. Any personal information you share with us—such as your name, address, and payment details—is used only to process and deliver your order.
We never sell or share your information with third parties, and all transactions are processed through secure, encrypted payment systems to keep your details safe.
Shop with confidence knowing your privacy is protected and your shopping experience is secure.
WHOLESALE INQUIRIES
We love partnering with retailers who share our passion for stylish, high-quality pet accessories. If you’re interested in stocking Nooa products in your store, we’d be delighted to hear from you.
Please reach out via our contact form or email us directly with details about your business, and we’ll provide wholesale pricing, order minimums, and shipping information. We work closely with our partners to ensure smooth service, reliable delivery, and beautifully packaged products your customers will love.
PAYMENT METHODS
Credit / Debit Cards
PAYPAL
Apple Pay
Alipay